Chameleon stands behind our products. If there is ANYTHING wrong with them, we will fix it!
- Sorry, there are no returns on decorated items, with the exception of defective merchandise or if there was an error with your embroidery or screen printing.
- Most return inquires are due to ordering items in the wrong size. Our size chart is for reference only.
- Defective items will be replaced with the same style, size, and color as the original order.
- Decorated items will be replaced with the same style, size, and color as the original order.
- Items damaged by neglect or misuse are not returnable, so that includes holes, cuts, tears, paint stains, use of bleach -- well, you get the idea.
- Phone or in-person orders require your signed approval of your chosen artwork.
- Web orders are considered automatically approved upon purchase since the customer chooses the garment and artwork.
- Please ask any questions prior to final approval!
- Returns must be authorized by Chameleon.
- Claims without an RA number or over 15 days from receipt will be refused.
- A shipping label will be sent to you for package return.
- Please allow up to 10 business days for credits to be processed.